SMS Consent & Opt-In

GigWright is a B2B SaaS platform used by professional bandleaders and band managers (each a “Bandleader”) to coordinate live-music engagements with the musicians on their roster. This page describes, in full, how musicians consent to receive SMS messages from GigWright on behalf of a Bandleader.

Who sends, who receives

• Sender of record: Patrick Lamb Productions, operating GigWright at gigwright.com.
• Initiating party: the Bandleader (the GigWright account holder) who has booked the gig.
• Recipient: a musician (typically an independent contractor, sometimes a salaried sideperson) whom the Bandleader has hired to perform the gig.

How consent is collected

There are two ways a musician can consent to receive GigWright SMS, and both are valid:

Path A: Public web form opt-in (testable)

Any musician can opt in directly by filling out the public form at gigwright.com/sms-opt-in. They enter their mobile number, name, and (optionally) the bandleader they’re working with, then check a consent box that reads in full:

“I agree to receive operational SMS from GigWright on behalf of the bandleader who hired me. Messages contain gig coordination details (venue, call time, downbeat, address, attire, set-list updates, morning-of reminders, and changes to any of the above). Message frequency varies — typically 0–10 messages per gig and 1–20 per month. Message and data rates may apply. Reply HELP for help, STOP to opt out at any time.”

On submit, the consent record is written to our database with the exact wording above, the submission timestamp, and the user’s IP and user-agent string for audit. The user is taken to a confirmation page acknowledging the opt-in.

Path B: Offline contractor-onboarding consent

In practice, most musicians on a bandleader’s roster have a pre-existing working relationship and consent verbally as part of the same conversation in which they’re hired for the gig. That flow is captured offline, prior to the musician’s phone number being entered into GigWright. Step by step:

1. Pre-existing relationship. The Bandleader has already engaged the musician for the gig (verbally, by email, by contract, or via a long-standing working relationship). A pre-existing professional relationship is a precondition.
2. Verbal or written ask. As part of the same conversation in which the Bandleader collects the musician’s name, email, mailing address, and W-9 information, the Bandleader explicitly asks the musician for permission to send gig-coordination text messages to the musician’s mobile phone. Sample script: “Cool, can I text you details about the gig — call time, address, attire, any changes? Say no if you’d rather just get the email.”
3. Affirmative consent.The musician verbally agrees, replies “yes” in email, or signs a contractor agreement that includes an SMS-permission line. If the musician declines, the Bandleader does not enter the phone number, or enters it and immediately disables SMS for that musician (see step 5).
4. Roster entry. The Bandleader signs into GigWright at gigwright.com and adds the musician to their private roster, including the phone number the musician provided.
5. Per-musician toggle. Each musician row in the Bandleader’s admin UI shows a “Notify by SMS”checkbox. It defaults to ON. The Bandleader can toggle it OFF at any time, for any musician, with a single click, and that musician will immediately stop receiving SMS from GigWright. By saving the row with the toggle ON, the Bandleader attests — under the GigWright Terms of Service — that the musician has provided permission to receive operational SMS about gigs they are scheduled to perform.
6. Recipient-side opt-out. Independent of the Bandleader’s toggle, the musician can opt out at any time by replying STOP, UNSUBSCRIBE, CANCEL, QUIT, or END to any GigWright SMS. Opt-out is processed by the carrier (Twilio Advanced Opt-Out) and is immediate and persistent.

What musicians receive

Messages are operational only. They contain information about a specific gig the musician is scheduled to perform, or changes to that information:

• Date, venue name, venue address (with map link)
• Load-in, soundcheck, call time, downbeat, end time
• Attire, meal, sound engineer contact, set list link
• The musician’s pay for the gig and W-9 status
• Notifications when any of the above change (e.g. “Call time moved to 7pm”)

No marketing. No promotional content. No third-party offers. No upsells.

Sample messages

Patrick Lamb sent gig info
St. Ignatius Catholic Church · Sun, Dec 7 · 3:00 PM
Full sheet: https://gigwright.com/g/abc123
Reply STOP to opt out.

Patrick Lamb: Call time changed
The Triple Door · Sat, Jan 17 · doors 7:30, downbeat 8:30
Full sheet: https://gigwright.com/g/xyz789
Reply STOP to opt out.

Patrick Lamb: Set list updated
Neumos · Fri, Mar 6 · 9:00 PM
Open: https://gigwright.com/g/def456
Reply STOP to opt out.

Message frequency

Frequency varies with the Bandleader’s gig schedule. A typical musician on a typical roster receives:

• 0–10 messages per gig (initial info plus any updates)
• 1–20 messages total per month

High-tempo touring rosters may see more; quiet months may see none.

Message and data rates

Message and data rates may apply.Standard carrier rates from the recipient’s wireless plan apply. GigWright does not charge musicians to receive SMS.

Privacy

Mobile phone numbers entered into GigWright are used exclusively to deliver the operational gig-coordination messages described above. We do not sell, rent, or share mobile numbers with third parties for marketing or promotional purposes. Mobile opt-in data and consent are not shared with any third party.

Phone numbers are stored encrypted at rest in our database (Neon, US‐East‐1) and are accessible only to the Bandleader who entered them and to GigWright operators acting under signed data-processing agreements with our service providers.

For full details, see our Privacy Policy.

Helpline keywords

• HELP — replies with the Bandleader’s contact info and a link to GigWright support.
• STOP, UNSUBSCRIBE, CANCEL, QUIT, END — immediately opts the recipient out of SMS for that Bandleader’s campaign. Twilio’s carrier-level Advanced Opt-Out is enabled, so opt-out is persistent across all future GigWright sends to that number.
• START, UNSTOP — reverses a prior STOP and resumes sending.

Where to ask questions

Patrick Lamb Productions / GigWright
Email: patrick@patricklamb.com or hello@gigwright.com

See also: Privacy Policy · Terms of Service